Copyright. All content contained on the Website, including but not limited to video, clips, photographs, text, graphics, logos, icons, images and software (collectively, “Content”), is the property of The Pasadena International Film Festival and is protected by U.S. and/or international copyright laws. Any reproduction, modification, distribution, transmission, republication, display or performance of the Content contained on the Website is strictly prohibited; however, you may print copies of any Content or portion thereof contained on the Website for your personal use only. If you use material appearing on the Website contrary as set forth in the Agreement, you may be liable for infringement, misappropriation or other causes of action to the fullest extent of the law.
Service Marks. Unless otherwise indicated, all names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names included in the Website are Service Marks of the Pasadena International Film Festival (collectively, the “Service Marks”) and are protected by the service marks laws of the United States and other jurisdictions. You may not use, copy, reproduce, republish, distribute, modify or post any Service Marks in any way, including in advertising or publicity pertaining to or distribution of materials on the Website, without our prior written consent. The Service Marks may not be used in any manner that is likely to cause confusion, or in any manner that disparages or discredits us.
Risk of Loss. You acknowledge and agree that your only remedy for failures, delays or interruptions with respect to the ordering of and delivery of tickets ordered by you through the Website is limited to a refund for such tickets, in The Pasadena International Film Festival's sole discretion.
DISCLAIMER OF WARRANTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE PASADENA INTERNATIONAL FILM FESTIVAL DOES NOT MAKE ANY REPRESENTATION OR WARRANTY (i) AS TO THE ACCURACY, CORRECTNESS, COMPLETENESS OR USEFULNESS OF ANY CONTENT APPEARING ON THE WEBSITE AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT APPEARING ON THE WEBSITE, OR (ii) GENERALLY FOR THE ACCURACY, RELIABILITY, OR QUALITY OF ANY CONTENT APPEARING ON THE WEBSITE. THE PASADENA INTERNATIONAL FILM FESTIVAL IS NOT RESPONSIBLE FOR ANY FAILURES, DELAYS OR INTERRUPTIONS OF THE WEBSITE. THE WEBSITE IS PROVIDED TO YOU “AS IS” AND THE PASADENA INTERNATIONAL FILM FESTIVAL MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND TO YOU, EITHER EXPRESSED OR IMPLIED. SPECIFICALLY, THE PASADENA INTERNATIONAL FILM FESTIVAL DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.YOU ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL THE PASADENA INTERNATIONAL FILM FESTIVAL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON CONTENT OBTAINED THROUGH THE WEBSITE OR CAUSED BY YOUR CONDUCT. THE PASADENA INTERNATIONAL FILM FESTIVAL DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE WEBSITE, AND THE OPERATION OF THE WEBSITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL.LIMITATION OF LIABILITY. IN NO EVENT SHALL THE PASADENA INTERNATIONAL FILM FESTIVAL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENCIAL OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION FOR LOST PROFITS OR BUSINESS, OR ANTICIPATED LOST PROFITS OR BUSINESS, EVEN IF ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. The Pasadena International Film Festival's OR ITS AFFILIATES AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE ARISING OUT OF OR RELATED TO THE WEBSITE OR THIS AGREEMENT IS LIMITED TO $1,000.
Indemnification. You agree to indemnify, defend and hold The Pasadena International Film Festival, Marco Neves, and Jessica Hardin harmless from any claim, expense or demand, including but without limitation to any attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party. You also agree to indemnify and hold the Pasadena International Film Festival, Marco Neves, and Jessica Hardin harmless, and defend them against all claims, demand losses, damages, judgments, liabilities, and expenses (including attorney's fees) arising out of or in connection with any and all claims of third parties, whether or not groundless, based on any film or project submitted to the Pasadena International Film Festival, or rejected/removed/disqualified by the Pasadena International Film Festival.
Governing Law. You acknowledge and agree that this Agreement shall be governed by and construed in accordance with the internal laws of the State of California, excluding conflict of laws provisions thereof that would indicate the application of the laws of any other jurisdiction and you hereby submit to exclusive jurisdiction in the federal and state courts of California. You agree to receive service of process through certified mail or by other means sanctioned by law, and you expressly waive any claim of improper venue and any claim that such courts are an inconvenient forum.
General. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that this Agreement may be automatically assigned by The Pasadena International Film Festival, in its sole discretion, to a third party. Section headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement, along with any other terms and conditions regulating use of the Website, sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The provisions of this Agreement and any ancillary terms and conditions will survive termination or expiration to the extent necessary to carry out the intentions of the parties. If your work is selected, you must fulfill the following requirements by the date(s) designated by the Festival: You must execute a release agreement wherein you (i) accept responsibility for obtaining any and all clearances necessary to exhibit your film at the Pasadena International Film Festival; (ii) warrant that you have the rights necessary to exhibit your film at the Pasadena International Film Festival; and (iii) indemnify and hold harmless Pasadena International Film Festival, Marco Neves, and Jessica Hardin, PIFF's affiliates, and subsidiaries and any of their respective directors, officers, employees, and representatives against any claim arising out of exhibition of your film at Pasadena International Film Festival. You must deliver to the address(es) designated by the Festival (i) one exhibition copy of the invited work; (ii) a second exhibition copy, if your film is in competition (to accommodate juror screenings); and (iii) additional exhibition copies, if requested by the Festival (to allow for multiple screenings at more than one venue). We recommend you ship via courier in order to permit the tracking of your entry once it leaves your hands.All exhibition copies must be delivered in DCP, or Blu-Ray format. The Festival will arrange (and pay cost of) return shipping your Blu-Rays, and/or DCPs to one location after the conclusion of the Festival. You must provide a properly completed and signed official Pasadena International Film Festival “Film Entry Form” including all press and publication assets.You must provide at least one DVD copy of the final, completed film for Festival archives and internal purposes.
Our Code of Conduct
The Pasadena International Film Festival, hereinafter referred to as PIFF, are dedicated to providing a safe, respectful, comfortable, and harassment-free environment for all event participants. PIFF will be free of discrimination or harassment based on any protected characteristic, including race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age, political affiliation, or status as a special disabled veteran or other veteran. PIFF expect that all participants, including delegates/attendees, filmmakers, culinary partners, industry guests, organizers, volunteers, and guests, will conform to the following Code of Conduct.
The Pasadena International Film Festival is committed to the free expression of ideas in a respectful and professional manner. Participants will not engage in unacceptable behavior which includes, but is not limited to:
Verbal, physical or visual conduct toward another participant or participants which is motivated by that individual’s race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age, political affiliation, or status as a special disabled veteran or other veteran that is unsolicited and unwelcome and creates an intimidating, hostile or offensive environment.
Sexualized language or images in public spaces, including presentations and exhibitor materials.
Deliberate intimidation, stalking, or following.
Inappropriate physical contact.
Unwelcome sexual attention.
Sustained disruption of talks or other events.
Physical, verbal, or written, abuse, intimidation, threats, annoyance, harassment, stalking, pushing, shoving or use of any physical force whatsoever against any person, which in any way creates a disturbance that is disruptive or dangerous, or creates apprehension in a person, as determined by event management, in their sole discretion.
Any destruction or vandalizing of personal property or event site or materials.
Any lewd or offensive behavior or language, using sexually explicit or offensive language or conduct, profanity, obscene gestures, or racial, religious or ethnic slurs.
Possessing any illegal substance or item. PIFF does not tolerate the use or abuse of illegal substances or items anywhere in the event venues.
Assembling for the purpose of, or resulting in, disturbing the peace, or committing any unlawful act or engaging in any offensive behavior.
Any other illegal activity.
Advocating for, or encouraging, any of the above behavior.
If a participant engages in harassing behavior or any other unacceptable behavior, PIFF may take any actions they deem necessary to keep the event a safe and comfortable environment for all other participants. This includes expelling the offender from the conference with no warning or refund. If you, as a participant, are asked to stop any inappropriate behavior, you must comply immediately. By participating in this event, you agree to adhere to this Code of Conduct. If you violate it, you may be expelled from the event without refund at the discretion of the PIFF and the event organizers may take such other action as it deems appropriate.
If someone engaged in harassing or otherwise unacceptable behavior and it causes you or anyone else to feel unsafe or uncomfortable during this event, please report the circumstances as soon as possible, so that effective, appropriate action can be taken. You can make a personal report by:.
Emailing the organizing team at . This email account will be continuously monitored for the duration of the event.
Calling the Office Management Team: 310-498-7204. This phone number will be continuously monitored during business hours for the duration of the event.
Speaking with a designated staff member, identified by a lanyard holding their badge.
The Pasadena International Film Festival may revise this Code of Conduct at any time. This Code of Conduct is without prejudice to the Pasadena International Film Festival’s rights, all of which it expressly reserves.
Image Release The Pasadena International Film Festival is an event produced by, for, and about film enthusiasts. As such, PIFF events and screenings may be recorded or reproduced by the Pasadena International Film Festival, its designees, and/or attending participants. By registering to be in attendance at PIFF, you hereby authorize PIFF, its designees, and/or attending participants to record, transcribe, modify, reproduce, perform, display, transmit and distribute in any and all media, in any form and for any purpose any such recordings of PIFF. By registering for PIFF you hereby release PIFF, its designees, its employees, its agents, and/or its attending participants from any and all claims or causes of action you or your agents may possess, now or in the future, in connection with such activities.
Screenings, Workshops & Panels
PIFF is an all-ages event. An attendee’s age may affect whether they need a ticket and if they are permitted to attend on their own: Minors 4 & under must be accompanied by an adult (18+) who has purchased a ticket to attend PIFF. Minors between the ages of 5 and 15 must have a PIFF ticket and must be accompanied by a ticketed adult (18+) at all times. Minors 16 or older are not required to be accompanied by a chaperone if it’s OK with their parent/guardian. If a parent/guardian would like to accompany their child in any capacity, they need a ticket to attend PIFF. Parents or adult supervisors of minors are responsible for the actions of minors they are supervising. Minors may be prohibited from certain areas due to the sale of alcohol at certain locations.
Parties, Receptions & Galas
All PIFF-produced parties, receptions, and galas that begin after 5pm are strictly 21 and over. This excludes third-party community events, where you should check with the event organizer.
Contact Us. If you have any questions or concerns, please contact us by e-mail at or write to us at:
Pasadena International Film Festival
530 South Lake Avenue, #453
Pasadena, CA 91101-3515
Personal Information Protection and Privacy
What is personal information?
“Personal information” is personally identifiable information such as your name, residential address and e-mail address and includes information about your product and service subscriptions and usage, credit card information and billing records. It does not include the name, title, business address or telephone number of an employee of an organization.
What type of personal information does PIFF collect?
PIFF collects various types of personal information. We may collect any of the following:
Your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date, when you purchase products or services from us such as tickets for a PIFF event, or products from the online PIFF shop.
Personal information you provide to us when you participate in any of our events, including when you submit films or other art for inclusion in any of PIFF’s events or programs, seek credentials, special access or privileges regarding a PIFF event or program. This personal information might include your name, profession, e-mail address, phone number, photograph, answers to specific questions, password and computer information.
Personal information you provide to us when you participate in one of our contests, sweepstakes or surveys. This information may include your name, email address and street address, and the answers to survey questions. The personal information you provide to us when participating in these promotions, surveys and contests may be used for marketing purposes.
Personal information you provide to us when subscribing to our newsletters or emails or when you use our web site. This personal information might include your name, member/buyer identification, e-mail address, phone number and, in the case of our web site, your password and computer information.
Photographs, motion pictures and videos taken of you in public areas at PIFF events, including at PIFF’s Passholders Lounge.
Certain technical information from your computer each time you request a page during a visit to our web site www.pasadenafilmfestival.org. This information is collected from your computer’s web browser to enhance your experience on our web site and may include your IP address, operating system, web browser software, screen resolution, and referrer web site.
Personal information you may provide to us when applying for a volunteer position with PIFF. Once we have identified information that has been submitted to us for such an application, we store it in a secure environment that is not shared or used other than for our staffing and administrative purposes.
How does PIFF collect personal information?
We collect personal information that is voluntarily provided to us by our customers, sponsors, web site users and the public in general when they contact us via telephone, e-mail, web browser, or in person.
We may also collect personal information from our business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to us.
PIFF may also collect personal information through the following means:
Photographs, Motion Pictures and Videos. Photographs, motion pictures and videos taken in public areas at PIFF events including at PIFF’s Filmmaker Lounge and Panels.
Web beacons. To assess the effectiveness of promotional and marketing e-mails we send, we may attach a web beacon to the email that provides us with confirmation when the recipient opens the e-mail. This only occurs if the recipient’s computer supports such technology.
Why does PIFF collect your Personal Information?
PIFF may collect personal information about you and use it for the following reasons:
To provide products and services to you, to inform you of screening changes and other relevant information pertaining to your purchase, to bill you when you make a purchase from us, to acknowledge your support or donation.
To provide you with recognition or services you request.
To administer your submissions and applications for our programs and events.
For marketing purposes. We may use your contact information to send you emails about promotions, surveys, contests and special events or providing other marketing information to you. Promotional e-mails are intended to inform you of new or unique opportunities, events or special deals that are available from PIFF. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an e-mail that includes your e-mail address and a request that you not receive our promotional e-mails.
To improve the quality of your visit to our web site. We use electronic information such as “cookies” to improve your use of our web site. We collect certain information (e.g., purchasing trends) based on your navigation of our web site to better understand and serve our customers, members and web site visitors. This data allows us to streamline your ability to navigate our web site and develop featured programs and content that will be of interest to our customers and members and web site visitors.
To improve our service offerings. We monitor and analyze the use of our service offerings in order to determine which services are popular and useful to our customers, members and web site visitors so that we can improve them.
To better understand your interests. PIFF may also prepare aggregated user statistics or information summaries to describe our services and their popularity to our business partners and prospective advertisers and for other lawful purposes. The aggregated user statistics and information will not contain any personally identifiable information.
To provide a secure and safe environment for our visitors and volunteers.
To co-operate with law enforcement and to protect against violations of criminal or civil laws.
Photographic, video and film cameras are only used to (a) protect Pasadena International Film Festival, its customers and volunteers against security issues, including potential violations of civil and or criminal laws and (b) for our marketing purposes with respect to PIFF events and services.
We may use your personal information to respond when you submit a question or suggestion to us, or when you request assistance with donations, viewing your purchase(s), or accessing our web site.
The Disclosure of Personal Information
How PIFF Protects Your Privacy
All information submitted to our web site or email addresses is transferred to the Pasadena International Film Festival database. During an on-line transaction, this information is submitted using the Secure Socket Layer (SSL) technology. SSL-enabled web browsers employ a security protocol between the client and the server computer in order to ensure that information will be transferred to the intended recipient secured servers only.
The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that information you provide to us over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of our control.
Verifying and Amending your Personal Information
PIFF tries to ensure that all personal information about you that is in our possession is accurate, complete and up-to-date. To enable us to do so, please inform the person to whom you provided your personal information of any change to that information.
You can inquire about, access and review your personal information held by Pasadena InternationalFilm Festival and make corrections to it. Please contact us, or send an e-mail for assistance with these matters. If there will be any charge for responding to your request, PIFF will advise you in advance. In some cases Pasadena International Film Festival will be prevented from disclosing the requested information to you. If any request you make for access to personal information is denied, we will provide you with an explanation.
Resolving Your Concerns
If you have any questions or concerns about PIFF’s personal information collection, use and disclosure practices, please let us know and we will do our best to help you. You can email us at or write to us at
Pasadena International Film Festival
530 South Lake Avenue, #453
Pasadena, CA 91101-3515